Frequently Asked Questions

Everything you need to know about shopping with CARER.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally range between 7-14 business days.

How can I return an item?

If you are not satisfied with your purchase, you can return items within 30 days of delivery. The items must be unworn, unwashed, and have the original tags attached.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your dimensions against our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At CARER, we prioritize ethical fashion. We work closely with our suppliers to source high-quality, sustainable fabrics and ensure fair labor practices across our supply chain.

Can I track my order status?

Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.